Privacy Policy

Who is responsible for the data

Skualo Porto Cristo / Skualo Esports d'Adventura is responsible for the personal data processed through this website and through the service check-in flow. If you have a privacy question, you can contact Skualo through the website contact page or the usual customer service channels.

What data we collect

• Website enquiries may include your name, email address, phone number, selected subject and the details you send us in your message.
• Booking and planning data may include your chosen activity, preferred date or time, participant details and any information needed to prepare your experience.
• The digital check-in at checkin.skualo.com may collect the information shown in that flow, including participant details, contact data, declarations, signatures, minor-related booking data and activity-specific information.
• For certain diving or boat-trip services, Skualo may need extra data such as ID or passport details, nationality or citizenship, diving certification level, insurance details, medical declarations or other information required by the activity or by law.
• If you accept analytics, Google Analytics 4 may collect aggregated usage information such as page views, device or browser data and general traffic sources.

Why we use the data

• To reply to enquiries and provide quotations or pre-booking assistance.
• To organise activities, manage reservations, handle arrival and complete the check-in process.
• To comply with legal obligations, including data collection required to execute boat-trip services or other regulated activities.
• To protect the website and forms against spam, abuse and security threats through Cloudflare services and Turnstile.
• To understand how the website is used and improve it over time when analytics consent has been given.

Legal bases for processing

• Contract or pre-contract steps when you request information, plan an activity or complete operational check-in.
• Legal obligation where Skualo must record or verify certain data to provide regulated services.
• Legitimate interest for site security, fraud prevention, service organisation and operational follow-up.
• Consent for optional analytics technologies such as Google Analytics 4.

Service providers and recipients

• Cloudflare is used for hosting, security, form protection and related technical infrastructure.
• Resend is used to deliver website contact emails.
• Google Analytics 4 is used only where analytics consent is granted.
• Operational, booking or compliance partners may receive the minimum information needed to deliver the requested activity or satisfy legal obligations.

Retention and your rights

• Skualo keeps personal data only for as long as needed for enquiries, bookings, operations, security and the legal retention periods that apply to the service.
• You may request access, correction, deletion, restriction or objection, and where applicable portability or withdrawal of consent.
• If you believe your data has not been handled correctly, you may also contact the competent data protection authority.